Patient Portal

Frequently Asked Questions

We understand that getting a medical imaging procedure can be an intimidating process. We've compiled a list of common questions below to help ease your mind and make your experience as comfortable as possible. If other questions arise, please do not hesitate to contact us by calling 616-980-9050, emailing [email protected], or visiting our Contact Page.


General Questions

When should I arrive for my appointment?

Please arrive 15 minutes prior to your appointment to complete required paperwork.

What should I bring with me to my appointment?

Be sure to bring your driver's license/state ID, insurance cards, and a list of medications (if applicaple).

Where should I park?

Free parking is available in front of The Imaging Center entrance, just steps away from the door.


CT Scan FAQ

What should I wear?

Please wear comfortable clothing with limited buttons or zippers to avoid artifacts in your images. We will provide appropriate attire to change into if we need to remove clothing with metallic decals on or inside the material to ensure your images are the highest quality for our Radiologists to review. Our private patient lounge rooms do have lockers for our patients to use, but we also want to encourage you to leave any unnecessary items, such as jewelry, or be prepared to remove those items prior to imaging.


MRI FAQ

What should I wear?

Wear comfortable clothing with no metal, including metal in zippers, buttons, and bras with clips or underwire. Clothing made with wicking material (Dry Weave or DryFit) should be avoided. Be prepared to remove all jewelry, body piercings, hair clips or extensions that may contain metal. A locker will be provided for personal belongings, but please consider leaving all unnecessary items at home. To follow MRI Safety for our patients and team members, all patients will be expected to change into MRI safe gowns that we will provide to our patients at The Imaging Center.


X-Ray FAQ

What should I wear?

Please wear comfortable clothing with limited buttons or zippers to avoid artifacts in your images. We will provide appropriate attire to change into if we need to remove clothing with metallic decals on or inside the material to ensure your images are the highest quality for our Radiologists to review. Our private patient lounge rooms do have lockers for our patients to use, but we also want to encourage you to leave any unnecessary items, such as jewelry, or be prepared to remove those items prior to imaging.